Selected Product:
iPhone 15 Pro Max - 5G w/ eSIM
Tutorials
- Download My Account App
- Set up Auto Pay
- Sign Up for Rewards
- Log Into My Account App
- Review our Privacy Policy
- Get to Know the My Total Wireless App
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- Update Contact Info (Name and Contact Number)
- Update Login Info (Email, Password, and Security PIN)
- Forgot Password
- View Payment History
- View and Use Rewards
- Get My Referral Code
- Activate a Device
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Port My Number
- Activate Your Device
FAQ's
- Why does my iPhone say "SOS", "No Service", or "Searching"?
- What do I do if my device has a SIM Lock, RUIM Lock, or PUK lock error?
- What should I do if my iPhone shuts down on its own OR the battery unexpectedly dies?
- What should I do if my iPhone is running slowly?
- What should I do if my iPhone freezes or is unresponsive?
- What should I do if my screen is zoomed or my icons are large and distorted?
- What should I do if I see the error "Invalid SIM" or "No SIM Card Installed?"
- Why is my phone so warm?
Update Contact Info (Name and Contact Number)
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Tap the "Profile" icon at the bottom of the screen.
Note: If you forgot your password, follow the steps in Forgot Password to reset.
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Phone Support:
1-866-663-3633