Selected Product:
iPhone 12 Pro Max - 5G
Tutorials
- Download My Account App
- Set up Auto Pay
- Sign Up for Rewards
- Log Into My Account App
- Review our Privacy Policy
- Get to Know the My Total Wireless App
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- Update Contact Info (Name and Contact Number)
- Update Login Info (Email, Password, and Security PIN)
- Forgot Password
- View Payment History
- View and Use Rewards
- Get My Referral Code
- Activate a Device
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Add a Line
- Port My Number
- Activate Your Device
FAQ's
- What do I do if my device has a SIM Lock, RUIM Lock, or PUK lock error?
- What should I do if my iPhone shuts down on its own OR the battery unexpectedly dies?
- What should I do if my iPhone is running slowly?
- What should I do if my iPhone freezes or is unresponsive?
- What should I do if my screen is zoomed or my icons are large and distorted?
- What should I do if I see the error "Invalid SIM" or "No SIM Card Installed?"
- Why is my phone so warm?
- How do I set up and use Apple Pay?
- What are the new features for iOS 14?
- What are the new iOS 14 features for Apple Pay?
- What else is new with iOS 14?
- What are the new features for iPhone 12 Pro Max?
- How do I update my iOS version?
- Does my device adjust for Daylight Saving Time (DST)?
- What are the new iOS 14 features for Siri?
Make Video Calls Using FaceTime
1
of
7
From the main screen, tap the "FaceTime" icon.
Note: If this your first time using "FaceTime," follow the instructions on the screen to access the application.
Helpful?
Can't find what you need?
Chat with Support
Chat with one of our agents live. We will get back to you in a few minutes.
Call Directly
Need guided support? You can call us directly and we will help you.
Phone Support:
1-866-663-3633