Selected Product:
iPhone 13 Mini (5G)
Tutorials
- Set Up My iPhone
- Set Up My iPhone and Transfer My Data
- Check Due Date and Data Usage
- Technical Support
- Find IMEI Number
- Insert SIM Card
- Turn Phone On/Off
- Find Phone Number
- Find Unique Numbers that Identify Your Device
- Add an iCloud Account
- Set Up Voicemail
- Visual Voicemail (where available)
- Charge Phone/Verify Charge
- Download My Account App
- Set up Auto Pay
- Sign Up for Rewards
- Log Into My Account App
- Review our Privacy Policy
- Get to Know the My Total Wireless App
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- Update Contact Info (Name and Contact Number)
- Update Login Info (Email, Password, and Security PIN)
- Forgot Password
- View Payment History
- View and Use Rewards
- Get My Referral Code
- Activate a Device
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Port My Number
- Activate Your Device
FAQ's
- Why does my iPhone say "SOS", "No Service", or "Searching"?
- What do I do if my device has a SIM Lock, RUIM Lock, or PUK lock error?
- What should I do if my iPhone shuts down on its own OR the battery unexpectedly dies?
- What should I do if my iPhone is running slowly?
- What should I do if my iPhone freezes or is unresponsive?
- What should I do if my screen is zoomed or my icons are large and distorted?
- What should I do if I see the error "Invalid SIM" or "No SIM Card Installed?"
- Why is my phone so warm?
- How do I set up and use Apple Pay?
- What are the new Camera and Video features for iPhone 13?
- What are the new key features for iOS 15?
- What is Screen Time? How do I set it up?
- How do I customize the Control Center?
- How do I clear notifications from my Lock Screen?
- Does my device adjust for Daylight Saving Time (DST)?
- How do I set up and use Emergency SOS mode?
- What are the new features for iPhone 13 Mini?
Use Siri
1
of
3
After you have enabled "Press Side Button for Siri," press and hold the PWR/LOCK key from any screen. Once the "Siri" screen is displayed, release the PWR/LOCK key and speak your question or command using natural language. For a list of common "Siri" options, you can ask "What can you do for me?" Then, tap the message.
Note: For assistance enabling Siri, see tutorial "Enable Siri."
Helpful?
Can't find what you need?
Chat with Support
Chat with one of our agents live. We will get back to you in a few minutes.
Call Directly
Need guided support? You can call us directly and we will help you.
Phone Support:
1-866-663-3633