Selected Product:
iPhone 13 Pro (with 5G)
Tutorials
- Set Up My iPhone
- Set Up My iPhone and Transfer My Data
- Check Due Date and Data Usage
- Technical Support
- Find IMEI Number
- Insert SIM Card
- Turn Phone On/Off
- Find Unique Numbers that Identify Your Device
- Find Phone Number
- Add an iCloud Account
- Find Serial Number
- Find SIM Number
- Set Up Voicemail
- Visual Voicemail (where available)
- Charge Phone/Verify Charge
- Download My Account App
- Set up Auto Pay
- Sign Up for Rewards
- Log Into My Account App
- Review our Privacy Policy
- Get to Know the My Total Wireless App
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- Update Contact Info (Name and Contact Number)
- Update Login Info (Email, Password, and Security PIN)
- Forgot Password
- View Payment History
- View and Use Rewards
- Get My Referral Code
- Activate a Device
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Add a Line
- Port My Number
- Activate Your Device
FAQ's
- Why does my iPhone say "SOS", "No Service", or "Searching"?
- What do I do if my device has a SIM Lock, RUIM Lock, or PUK lock error?
- What should I do if my iPhone shuts down on its own OR the battery unexpectedly dies?
- What should I do if my iPhone is running slowly?
- What should I do if my iPhone freezes or is unresponsive?
- What should I do if my screen is zoomed or my icons are large and distorted?
- What should I do if I see the error "Invalid SIM" or "No SIM Card Installed?"
- Why is my phone so warm?
How to Add a Service Plan
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From the main screen, tap the "Messages" icon.
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Phone Support:
1-866-663-3633