Selected Product:
iPhone 6
Tutorials
- Download My Account App
- Set up Auto Pay
- Sign Up for Rewards
- Log Into My Account App
- Review our Privacy Policy
- Get to Know the My Total Wireless App
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- Update Contact Info (Name and Contact Number)
- Update Login Info (Email, Password, and Security PIN)
- Forgot Password
- View Payment History
- View and Use Rewards
- Get My Referral Code
- Activate a Device
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Port My Number
- Activate Your Device
FAQ's
- Does my device adjust for Daylight Saving Time (DST)?
- How do I back up my iPhone?
- How do I sync my iPhone with iTunes?
- How do I update my iOS version?
- How do I change the language on my iPhone?
- How do I add a second language to my keyboard?
- How do I reset my keyboard/autocorrect?
- How do I turn off autocorrect?
- How do I use Siri?
- What security options are available on my iPhone?
- How do I set up and use Apple Pay?
- How do I set up my Emergency Contacts and Medical ID?
- How do I access the Control Center?
- How do I set up and use Apple Pay?
- Why does my iPhone say "SOS", "No Service", or "Searching"?
- What do I do if my device has a SIM Lock, RUIM Lock, or PUK lock error?
- What should I do if my iPhone shuts down on its own OR the battery unexpectedly dies?
- What should I do if my iPhone is running slowly?
- What should I do if my iPhone freezes or is unresponsive?
- What should I do if my screen is zoomed or my icons are large and distorted?
- What should I do if I see the error "Invalid SIM" or "No SIM Card Installed?"
- Why is my phone so warm?
Insert SIM Card
1
of
5
Make sure your phone is turned OFF. Locate the SIM card slot on the right edge of your phone.
Note: You will need a SIM ejection tool or a straightened paperclip.
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Phone Support:
1-866-663-3633