You will need both your "new iPhone" and your "old iPhone" to Transfer your eSIM. Make sure both phones are charged and connected to
Wi-Fi
wifi
before continuing.
Tap the three horizontal lines in the left corner to open the "More Options Menu" tab. Then, tap "Activate Device."
Note: If you do not have the My Account app, follow the steps in Download My Account to get the app.
Chat with one of our agents live. We will get back to you in a few minutes.
Need guided support? You can call us directly and we will help you.
Phone Support:
1-866-663-3633