What do I do if my device is power cycling?

There are a few issues that may cause your smartphone/tablet to power cycle unexpectedly:

• Damage to the battery
• 3rd party applications not working properly
• Device firmware or software updates

Have you downloaded any 3rd party applications around the time this automatic reboot issue occurred?

Try disabling or uninstalling any recently installed apps.

Does the battery have any physical damage?

If yes, then you will need to contact the manufacturer for service.

Have you checked for available software updates?

Try installing any available software updates.

Have you attempted to perform a Factory Data Reset on your device?

Try performing a Factory Data Reset.

 Use our automated assistant to quickly resolve this issue.

Technical Support