Selected Product:
G981U1
Tutorials
- Download My Account App
- Set up Auto Pay
- Sign Up for Rewards
- Get to Know the My Total Wireless App
- Enable/Disable Line Lock
- Review our Privacy Policy
- Log Into My Account App
- Add/Delete Payment Methods
- Update Login Info (Email, Password, and Security PIN)
- Update Contact Info (Name and Contact Number)
- Forgot Password
- View Payment History
- Get My Referral Code
- View and Use Rewards
- Activate a Device
- Add a Line
- Activate Your Device
- Port My Number
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
FAQ's
- What is One UI? How does it support one-handed use?
- How do I use Samsung Pay?
- What are the benefits of Samsung SmartThings?
- How do I use my phone as a touchpad or keyboard in the DeX environment?
- How do I set up Samsung Pay?
- How do I use the Samsung DeX desktop environment?
- How do I use PowerShare?
- How do I set up and use Samsung SmartThings?
- What are the benefits of a Google account?
- Is my phone waterproof?
- Which previous Samsung Galaxy features will be included in the new G981U1?
- Does my device adjust for Daylight Saving Time (DST)?
- How do I set up my Samsung G981U1?
- How do I update the OS on my device?
- How do I set up/access my voicemail?
- What makes the display in the Samsung G981U1 special?
- What are the new features of the Samsung G981U1?
- How do I use the ultrasonic in-screen fingerprint scanner?
- How do I protect my privacy online?
- How do I lock my SIM card?
- How do I set up a PIN lock to secure my screen?
- What are the security options on my phone?
- How do I set up Face Recognition?
- How do I set up a Password to secure my screen?
- How do I set up Smart Lock?
- How do I protect my privacy if I'm using Google Chrome?
- How do I enable and use the "Send SOS messages" feature?
- How do I secure my folders?
- How do I set up a Pattern lock to secure my screen?
- How do I view/change permissions to allow or block an app’s access to information?
- How do I enable Google's "Find My Device" feature?
- How do I uninstall apps that I have downloaded?
- How do I remove an appointment?
- How do I view the available memory and storage details for my phone?
- Where can I stream and watch HDR content?
- How do I edit an existing appointment?
- Can I add memory/storage to my device?
- How do I delete files from my phone?
- Is there a way to view all the files on my phone from a single location?
- Can I add and listen to music files on my phone without a Google (Gmail) account?
- How do I access and manage my files?
- Why can't I find my location in Google Maps?
- How do I add, remove, or rearrange the apps on my home screen?
- How do I close an app that is running in the background?
- How do I add or remove widgets on my home screen?
- How do I backup my data?
- How do I download apps from the Play Store?
- How do I update my installed apps?
How do I update Bixby?
Bixby is set to automatically update when a new software version is released. To manually check for Bixby Voice updates, follow these steps:
- Press and hold the PWR/LOCK key until the Bixby screen is displayed.
- Tap the "Menu" icon, indicated by 3 horizontal lines.
- Tap the "Settings" icon.
- Locate and tap "About Bixby Voice." Your phone will install any available updates, or notify you that the latest version is already installed.
To manually check for Bixby Home updates, follow these steps:
- From the main screen, slide the screen to the left.
- Tap the "Menu" icon, indicated by 3 horizontal lines.
- Tap "Settings."
- Tap "About Bixby Home." Your phone will install any available updates, or notify you that the latest version is already installed.
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Phone Support:
1-866-663-3633