Selected Product:

G998U1

Tutorials

FAQ's

How do I enable and use the "Send SOS messages" feature?

"Send SOS messages" is a feature that allows you to quickly notify pre-selected Contacts of your location in the event of an emergency. To set up and enable "Send SOS messages," follow these steps:

  1. From the main screen, slide the screen up.
  2. Locate and tap the "Settings" icon.
  3. Locate and tap "Advanced features."
  4. Locate and tap "Send SOS messages." Then, if necessary, tap the slider to enable this feature.
    • If necessary, tap "I have read and agree to all the terms and conditions above." Then, tap "AGREE" to continue.
  5. To add recipients from your Contacts, tap "Add."
  6. Choose "Select from Contacts." Then, tap the desired Contact(s).
    • Please note that recipients must have a cell phone number listed in their Contact information to receive SOS messages.
  7. To add a recipient not listed in your Contacts, tap "Create contact" and follow the prompts on your screen.

To send an SOS message, quickly press the PWR/LOCK button on your phone 3 times. The message sent to your recipients will say "SOS," followed by a URL. When the URL is taped, the GPS coordinates of your location will be displayed.

Helpful?

Can't find what you need?

Chat with Support

Chat with one of our agents live. We will get back to you in a few minutes.

Call Directly

Need guided support? You can call us directly and we will help you.

Phone Support:

1-866-663-3633

Main Line:

Phone Support:

1-866-663-3633