Selected Product:

S135DL

Tutorials

FAQ's

Did not receive or missed eSIM activation notification

If you missed or no longer can see your eSIM activation notification:

  1. Locate and tap your "Settings" icon. Check to make sure you are on the latest software for your device. If you are not on the latest software, download it. Then, tap "Connections," tap "SIM manager," then tap the plus sign next to "Add eSIM." You should see an eSIM notification in this menu and follow the prompts on the screen.
  2. If you still do not see your eSIM notification, try activating with the QR code below:
    • Locate and tap your "Camera" icon. Then, point your camera to the QR code. Tap the notifcaiton that appears and follow the instructions on the screen.
    • You can also take a screenshot of the QR code and follow the instructions on how to activate with a QR code here.


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