Cannot Send or Receive SMS/MMS

There are a few reasons why your smartphone/device might not send or receive SMS and MMS messages:

• No connection to mobile data
• Issues with the Messaging app
• 3rd party apps not working properly

Are you only unable to send SMS or MMS messages in specific locations?

Try moving to a different location and send your messages again.

Have you rebooted your device?

Try powering your device off for 30 seconds, then powering it back on.

Is your device software up to date?

Try updating any available software updates.

Have you tried force stopping and clearing the data of the messaging app?

Try force stopping the messaging app, then clearing the app's data and cache.

Have you cleared the cache partition of your device?

Try wiping the cache partition.

Have you recently downloaded any 3rd party applications since issue began?

Try uninstalling any recently installed apps.

Have you performed a Factory Data Reset?

Try performing a Factory Data Reset.